Legal Notice

1. Business Information

This online store is operated by SULVNS, trading as SULVNS.

• Legal business name: SULVNS
• Trading name: SULVNS
• Email: customerservice@sulvns.com

2. Website and Business Operations

Our online store is hosted on Shopify. We sell products directly to customers through our website and use third-party production and fulfilment services, including Printify and its selected print providers, to manufacture and dispatch eligible products.

All purchases made through this store are subject to our Terms and Conditions, Shipping Policy, Returns and Refunds Policy, and Privacy Policy.

3. Product Information

We aim to ensure that all product descriptions, images, colours, sizes and specifications are as accurate as possible. However, slight variations in colour, placement or appearance may occur due to screen settings and the printing process.

Such variations do not affect your statutory rights where a product is faulty or does not match its description.

4. Orders and Fulfilment

Orders are processed through our online store and submitted to our third-party fulfilment provider for production and dispatch.

Production and delivery estimates are provided in our Shipping Policy. These are estimates rather than guaranteed delivery dates, subject to your statutory rights.

5. Intellectual Property

All original branding, artwork, graphics, text and other content displayed on this website belong to SULVNS or are used with permission, unless otherwise stated.

No content may be copied, reproduced, distributed or used commercially without the relevant rights holder's permission.

6. Privacy and Data Protection

We process personal information in accordance with our Privacy Policy. Customer information may be shared with service providers, including Shopify, Printify, payment processors and delivery providers, where necessary to process orders, arrange delivery, provide customer support and meet legal obligations.

Please refer to our Privacy Policy for further information about how we collect, use, store and protect personal information.

7. Customer Support and Complaints

For questions about products, orders, shipping, returns or complaints, please contact us at customerservice@sulvns.com

We will make reasonable efforts to respond and resolve customer enquiries promptly.

8. Governing Law

This Legal Notice and any applicable contractual terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to your purchase.

Nothing in this notice is intended to exclude or limit any statutory rights that cannot legally be excluded or limited.